Service & consulting

Service and Project Support
for Generator Systems

German Generator supports technical selection and configuration, transport organization and commissioning. The goal is a reliable and economical solution for the specific application and site conditions.

Service areas

Technical selection and project coordination

For diesel, gas and portable generators, we review the technical requirements, compare suitable configurations and agree the options and scope of supply with you.

Technical consulting

We assess the technical requirements and identify suitable generator solutions.

Configuration & quotation

Suitable configurations and options are technically compared and offered in line with the project budget.

Transport organization

We coordinate delivery planning for generator sets, accessories and project documents across national and international routes.

Commissioning support

We support technical preparation, document coordination and questions concerning generator-side connection, handover and control systems.

Control & system concepts

We support automatic/AMF solutions, synchronization and parallel operation for the intended application.

Spare parts & documentation

Datasheets, technical documents and spare parts information remain available as a basis for operation and follow-up questions.

Project clarification

Which details help with selection?

The more precise the application is described, the faster a suitable generator set can be selected. The following points are especially useful for technical clarification.

Requested power in kVA or kW Standby power, prime power or parallel operation Indoor installation, outdoor installation or container Required fuel tank capacity and autonomy Sound requirements and exhaust routing ATS, remote monitoring or special control concept Delivery location, transport route and desired timing

Process

Four steps from inquiry to commissioning

We first collect the technical data. We then define the configuration and scope of supply, coordinate transport and prepare the handover.

  1. Record requirementsRecord the project requirements and clarify outstanding technical questions at an early stage.
  2. Coordinate configurationSelect the suitable solution, evaluate options and define the final scope of supply.
  3. Organize transportCoordinate scope of supply, documentation, logistics and project timing.
  4. Support commissioningProvide technical documentation and support handover, connection questions and subsequent project steps.